Your Customers May Soon Own Your Business
Customers were once far removed from the distant corporate entities of companies. But in the age of social media they have demanded new levels of accessibility, transparency and customer experience.
Coronavirus – An Innovation Opportunity
The impact of the coronavirus on people and businesses will be a major challenge, but we can also use it as an opportunity to develop our processes and innovate.
Envision The Future To Unlock Business Value
In our digitally connected society, the future is like a pinball, rebounding and ricocheting from a wide array of objects, obstacles and opportunities. The Chief Envisioning Officer’s role is to unlock future business value with technology.
IoT – Driving Sustainability In Asset Management
A major contribution to the world’s climate change woes are transport and logistics within the supply chain. Using IoT and data analytics to predict demand and optimise availability of assets and infrastructure – we can increase operational efficiency, creating a more sustainable supply chain, and a greener manufacturing process.
Do We Really Understand The Value Of Platforms?
Platforms are the current mega idea. Platform theorists tell us every major company, at least the real stars of commerce (Apple, Google, Facebook, Amazon, Alibaba) are platform companies. I beg to differ, or at least to introduce some important nuances into this star-struck debate…
Customer Experience In The 2020s
The ‘easy’ years of customer experience are behind us. Yes, we’ve seen truly spectacular changes in service levels in the past two decades, but there will be even bigger challenges in the next ten years…
Aligning Business And Tech In Digital Transformation
Why should IT invite business teams to the technology conversation? Many digital transformation projects fail because of a disconnect between the strategic priorities of IT and business executive teams.
Driving Emotional Transformation
As Steve Jobs said: ‘You’ve got to start with the customer experience and work back toward the technology, not the other way around.’ Yet today much of the conversation surrounding AI and digital transformation is about the speed and reach of technological advance and not about its ultimate role…
See ROI With Inclusive And Ethical Design
How come we have learned to expect that tech products disregard the experience of millions of users?
How Smart Home Tech Is Shaking Up The Insurance Industry
Investing in traditional home insurance can often feel like a chore. You buy it, then it sits in a drawer, forgotten until you need to make a claim. Smart home devices are changing this relationship between customer and insurer…
5 Technologies Transforming Retail
Consumers have never been more demanding. In a world of inexhaustible choice and next-hour delivery, brand loyalty has fallen by the wayside. Retailers must anticipate…
When Data Has No Boundaries, Who Does It Belong To?
In the digital world, while it is easy to collect data, its legal consumption is still a grey area and a matter of concern as data has no legal boundaries. For example, data can be generated in Spain, stored in Thailand, backed up in Australia and used for analytics running on a virtualised server in the USA…
Northcoders: Addressing The Digital Skills Gap
Coding courses can boost employability and transform beginners into highly sought-after individuals. DISRUPTIONHUB spoke with Chris Hill, Founder and Director of coding bootcamp Northcoders to find out more…
Vet AI: A Pioneering Platform For Pets
Just as preventative healthcare has emerged as a central theme in human healthcare, the same principles are now being applied to pets. We meet with Vet-AI to discuss the benefits of innovative technologies on animal welfare, the accessibility of pet care and more…
Rebuilding Lives With Social Enterprise
Rebuilding lives, careers and confidence is the remit of organisations such as Beam, which crowdfunds new opportunities for homeless people…
Understanding The Platform Business
Business platforms are a productive way to organise the modern enterprise. They drive new ways to work. They create much prized agility across a range of related businesses. However, we do not know enough about them to harness their power…
Building Sustainability Into The Heart Of The Digital Economy
This week DISRUPTIONHUB’s Kev Cooke spoke with Bryony Wilde, Social Impact Manager at The Panoply to discover what it means to be a purpose driven […]
6 Tech Companies Making Waves In Ocean Technology
Ocean technology is not a new market, but it appears to have been somewhat overlooked. The silver lining is that companies can take advantage of the relatively limited interest in the world’s seas, improving what has gone before or developing entirely new products…
Considerations For Cashless
Cashless isn’t just a Western phenomenon. Outside of the Occident, China and India have also moved towards digital transactions, and the high mobile saturation of African countries has encouraged the same trend. What has enabled the move away from money, and what considerations need to be made in a cashless world?
7 Startups Applying AI To Drug Discovery
While AI shows huge promise in the discovery of new drugs, it seems that many scientists are still unaware of the technology’s potential. A BenchSci survey of 330 drug discovery researchers found that 41 per cent of respondents were unfamiliar with the uses of AI. That said, various HealthTech companies have made notable progress in the space and are now working with large pharma firms to disrupt drug discovery…