Disrupted Retail – Harvey Nichols hosts iDisrupted Live

The 5th floor at Harvey Nichols in London was the setting for the first of our iDisrupted Live series of events exploring disruption and innovation across various industry sectors. The inaugural event bought together senior figures from the UK’s leading retailers along with innovators and technology experts from across the retail sector to touch, feel and experience the technologies disrupting the retail sector today: 3D Printing, Augmented Reality, Beacons, Cognitive Computing, The Internet of Things and Virtual Reality.

Technology is bringing about huge opportunities in the retail sector. In the last week alone we’ve seen how AI can predict fashion trends and how 3D Printing will allow mass customisation.

iDisrupted Retail

The exclusive event offered guests the opportunity to hear from two retailers at the forefront of innovation in Home Retail Group and John Lewis, to get hands on with six key technologies and finally a really interesting Q&A with Annabel Kilner of Made.com and and Baz Saidieh from Truestart

Jo Hickson, Group Innovation Director at Home Retail Group inspired the audience sharing some of her observations around retail disruption, talking through some of the innovations that have been central to Argos’s strong performance in recent years:


John Vary, Innovation Manager at John Lewis impressed everyone with his insights on innovation within a 150-year-old business. He highlighted the fact that innovation was seen as a philosophy not a process within the business and shared some of the technologies that John Lewis have been working on over the past year.


iDisrupted invited technology experts to share their views on six technologies disrupting the retail sector today:

3D Printing – Lisa Harouni, CEO, Digital Forming


 Augmented Reality – Caspar Thykier, CEO, Zappar


Beacons – Jon Worley, CEO, Proxama


Cognitive Computing – Keith Mercier, Global Retail Leader, IBM Watson


The Internet Of Things –  Alex Sbardella, Product Strategy Director, Red Ant


Virtual Reality – Andy Millns, Co-Founder, Inition


Q&A – Annabel Kilner from Made.com and Baz Saidieh from Truestart share their views on innovation.


Thank you to all those that made the event such a success. Next up Disruption and Innovation in Marketing 24th November. More details to follow.

If you are interested in speaking or sponsoring any future events please contact [email protected]